FAQ
 
 
 
 
 
How do I receive information?
Sign up to receive an email reminder when the classes and more are ready for you online, approximately 10 weeks prior to the Expo. Or, we can mail you an Expo brochure reminding you the classes are ready online. The brochure will arrive via standard US mail approximately 8 weeks prior to the Expo. If you are not on our list, call us at 800-699-6309 or click here to request information online. To view class details, click the View Classes button on the top of this page approximately 10 weeks prior to the Expo.
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What is the price of admission? 
General Admission is $8 per day when ordered in advance and $12 per day at the door. General Admission is included for FREE when you register for a Value Package before the pre-registration deadline. Click here for more detailed pricing information.
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What do I get for my General Admission fee?
Your General Admission ticket will give you all-day access to the Exhibit Hall and everything inside it. Shopping, with vendors from across the US and Canada, plus a few from around the world. Check out projects up close, try on sample garments, discuss quilting techniques with designers, sit down to test drive new sewing and embroidery machines and see the latest tools and techniques to help you get more satisfaction out of your own stitching.

Stage presentations and The Spot presentations running throughout the Expo, will let you in on glorious trunk shows, how-to demonstrations and runway fashion shows. 

Make-It Take-It projects are available in vendor booths, too. The projects are quick and fun, and when you’re done you’ll have learned about a new product and how to use it.

The Display Gallery, with wonderful quilts of all sizes and styles, wearable art and other displays provides you with a place to simply absorb the talent, the ideas, the wonder of our shared creative adventures.

Concessions, too, are located inside the Exhibit Hall, generally with a view to one or both stages. So you can rest, refuel and take in one of the presentations, all at the same time.
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What are the Exhibit Hall hours?
Thursday & Friday: 9:00am - 6:00pm, Saturday: 9:00am - 5:30pm
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How much are classes? Do you have any discounts?
Classes are $19 per session when purchased at the Expo. Value Packages include FREE General Admission and discounted class prices. Value Packages are the best way to get the most for your money, and are available during the pre-registration period only. Click here for more detailed pricing information.
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How do I purchase General Admission tickets or register for classes?
Registration opens approximately 10 weeks prior to the Expo. Register early for best class selection! Click the Register Online button on the top of this page to register during the pre-registration period. To register by phone, call us at 800-699-6309 (Monday-Friday 10:00am-5:00pm ET). You may also purchase tickets at the Expo beginning at 8:00am on the first day of the event. Please note that pre-registration pricing does not apply to tickets purchased at the Expo.
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What are the benefits to registering online?
Our easy-to-use website allows you to register using real-time inventory. It's easy, secure and reliable! Register when the time is convenient for you – 24 hours a day, 7 days a week. You will know immediately if you’ve reserved a seat in class, and your shopping cart will calculate your discounts automatically as you add classes. You may even choose to view your cart as a schedule, so as you add classes they arrange themselves in day and time order.
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What do I do if I have a question while I am registering online?
To talk to a Registration Specialist, call us at 800-699-6309 (Monday- Friday 10:00am-5:00pm ET). We can answer any questions you may have to complete your order.
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How do I find all of the classes offered by my favorite teacher?
During the registration period (approximately 10 weeks prior to the Expo) click on the Register Online button at the top of this page. This will take you to a complete listing of classes offered. Choose ‘Instructor’ in the ‘View By’ box at the top of the page.
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How do I receive my Class and/or General Admission Tickets?
Be sure to print your Class and/or General Admission tickets, as they will NOT be mailed to you. The link to print your tickets can be found in your Order Confirmation email. You can also view your Order Confirmation and print your tickets by logging in to our website. Click “Login” at the top of the page, enter your username (email address) and password. Once logged in, click on “Order History” in the blue bar on the left of your screen. back to top

How do I receive my Super Prize Drawing Ticket?
You will receive your Super Prize Drawing Ticket at the Expo each day. If you have pre-registered for a Value Package, or purchased $8 General Admission, you will receive your Super Prize Drawing Ticket when your General Admission ticket is scanned for entry into the Exhibit Hall. If you purchase your General Admission Ticket on-site, you will receive your Super Prize Drawing ticket at the time of your purchase. back to top
 
Do I need to bring a sewing machine to my class?
Classes in the BYOM Studio (Bring Your Own Machine) require you to bring a sewing machine. Classes in studios sponsored by sewing machine companies do not require you to bring a machine, as the latest sewing machines will be provided by these sponsors. If your class is in the BYOM studio and requires a machine, this information will be noted in the class description and supply list for each class.
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Where is my class located?
Classroom assignments are determined one week prior to the Expo. Click here to view your assignments online one week prior to the Expo. Classroom Assignment posters will also be located in convenient locations at the Expo. 
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What if I miss a class or change my mind about a class I have already registered for?
Original Sewing & Quilt Expo ticket exchange policy continues to be in effect: If you miss a class or decide you’d like to switch to a different class than that for which you’ve registered, you may bring your unused ticket to our Registration Desk at the Expo and turn it in for any other available class ticket – no questions asked!
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Can I bring my child into the Exhibit Hall or classroom?
Children 12 and under are admitted into the Exhibit Hall for free when accompanied by an adult with a General Admission ticket. Children 8 and up are permitted in the classroom, provided they have their own ticket, and are accompanied by an adult with her/his own ticket.
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Do you have anything at the Expo for young sewing and quilting enthusiasts?
Yes! Many of the classes offered are suitable for young people. As with adult enthusiasts, their level of experience should be taken into account when choosing classes. Most Make-It Take-It projects and Stage Presentations are suitable for young people, and on Saturday all enthusiasts age 9 through 18 are encouraged to participate in Sewing's Next Generation: Youth Fashion & Project Show.
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What should I wear to the Expo?
Dress in layers or bring a sweater with you because temperatures may vary within the building. Don’t forget comfortable shoes!
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What should I bring to the Expo?
Whether or not you were a Girl Scout, being prepared is an essential part of having a great experience at the Expo. We've put together a list of helpful things to bring with you.
  • Note-taking supplies, pad of paper, pencil and pen.
  • Map, directions, parking and transportation information.
  • Lunch money! Food and beverage service will be available for when you need to refuel or take a break. The Centers prohibit bringing outside food and beverage into the Expo.
  • List of exhibitors you want to visit or a shopping list of items to find.
  • If you have pre-registered for classes: your Class tickets, Name Badge and Order confirmation.
  • If you are taking classes, don’t forget your class supplies. As a reminder, most Hands-on Classes require you to bring Basic Sewing Supplies: paper scissors, dressmaker shears, small scissors or snips, straight pins, tape measure, seam gauge (6" ruler), pencil, marking instrument (pen, pencil or chalk) and seam ripper. Some hands-on classes have additional supply lists, too. Check your order paperwork for more complete information.
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Can I check my coat and bags?
There will be a convenient coat and package check available.
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Is there food available?
Food and beverage service will be available for when you need to refuel or take a break. The Centers prohibit bringing outside food and beverage into the Expo.
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Are strollers or rolling totes allowed inside the Exhibit Hall?
Strollers filled with children are allowed inside the Exhibit Hall. Please be courteous to others if you have a stroller! For safety’s sake, rolling totes are not allowed in the Exhibit Hall. There will be a convenient coat and package check available. Please see an Original Sewing & Quilt Expo staff member if you have a medical need to use a rolling tote.
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Are wheelchairs and scooters provided?
Wheelchairs and motorized scooters are available to rent from Scootaround for Original Sewing & Quilt Expo events. You must make arrangements PRIOR to the EXPO. Call 1-888-441-7575 or visit scootaround.com for complete details and to make arrangements.
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Can I take photographs of the displays or booths?
Photography of quilts, garments, and other items in the Display Gallery is allowed for personal use only. If you wish to take a photograph of an Exhibitor's booth, you must first ask their permission. No commercial photography or videos are permitted at the show. Members of the press are welcome, and may pick up a Press Pass at the Registration Desk.
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Do you have a list of exhibitors?
A list of exhibitors will be online approximately 10 weeks prior to the Expo. Click here to view the Exhibitor List 10 weeks prior to the Expo.
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Do I need to be present to win the Super Prize Drawing?
You must be present to win the sewing machines and other prizes from the exhibitors. Drawings are held at 5:15pm on Thursday and Friday, and at 4:45pm on Saturday. You do not need to be present to win the Bonus Chance, which is a Value Package A (5 classes and 3 days’ General Admission) for next year’s Expo. Click here for more information about the Super Prize Drawing.
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I have an extra ticket for Saturday and can't attend. Can I give it to a friend?
Yes, of course! If you have more tickets than you can use yourself, please do share with a friend. This is also a great solution if you cannot attend the Expo, as all tickets are non-refundable.
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What is your cancellation policy?
Tickets to Original Sewing & Quilt Expo are sold on the same basis as those for cultural performances, football games and other one-time events. Mark your calendar carefully since all admission and class tickets are non-refundable. Please send someone in your place if you are unable to attend the Expo.
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Do you offer any group discounts?
Yes! We have an incredible offer for bus groups of 30 or more. Click here for more Group Discount details or call us at 800-699-6309.
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Are there Bus Trips to the Expo?
Re-energize your sewing passions by taking a bus trip to the Expo. What could be more motivating and fun than taking a trip for some “serious” sewing and quilting inspiration? Don’t worry about directions or parking!  Click here for more information on joining a bus trip to the Expo. Interested in coordinating a bus trip? We have an incredible offer for bus groups of 30 or more. Call us at 888-699-6309 for more information.
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What are the benefits of staying overnight at the Expo hotel?
Find extra satisfaction when you take a break from your day-to-day routine and stay at the Expo hotel. Once you arrive, you’re there for the duration – no household to keep on schedule, no interruptions from work or family . . . it’s really all about YOU! You’ll meet others attending the Expo, and make new friends over breakfast in the time you’d otherwise spend in traffic . . . you’ll have time to share the day’s activities over dinner (or dessert if you take an evening class) and enjoy the social rewards of the Expo as much as the shopping and classes. Staying at the Expo hotel makes your Expo experience a mini-vacation, all for YOU! Click here for hotel accommodation information.
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